Refund policy
We want you to be happy with your purchase, whether it’s a physical item or a digital product.
If something isn’t right, you may request a return within 30 days of ordering.
📦 Physical Products
To be eligible for a return, physical items must be:
- Unused and unwashed
- In original condition
- In original packaging
Please contact us first before sending any item back. We’ll guide you through the process.
Do not send items to the address on your package, as it is not our returns facility.
Customers are responsible for return shipping costs.
📚 Digital Products (Ebooks / Activity Books)
All digital products are non-refundable and non-returnable.
Because digital files are delivered instantly and cannot be returned, all sales are final.
💳 Refunds (Physical Products Only)
Once your returned item is received and inspected, your refund will be processed to your original payment method.
Please allow 7–14 business days for the refund to appear, depending on your payment provider.
⚠️ Non-Returnable Items
For safety and product integrity, some items may not be eligible for return once opened or used.
This also includes all digital products.
🤍 Need Help?
If you have any questions, feel free to reach out and we’ll be happy to help.